Account

Delete Your DooooH Media Account

At DooooH Media, users may request deletion of their account and associated data at any time.

Your right to delete

You can request full deletion of your DooooH Media account and all associated data at any time by contacting our support team. No login is required to submit a deletion request.

How to Request Account Deletion

To request account deletion:

  1. Send an email to contact@yottapixels.com
  2. Use the subject line: "Account Deletion Request"
  3. Include the email address associated with your DooooH Media account
  4. Our team will verify account ownership before processing the request

What Data Will Be Deleted

When your request is approved, the following data may be deleted:

  • User account information
  • Authentication information
  • Device assignments
  • Playlists
  • Media library references
  • User preferences and settings

What Data May Be Retained

Certain information may be retained where necessary for security, operational, or legal purposes:

  • Security logs
  • Audit records
  • Information required for legal compliance

Any retained data is handled in accordance with our Privacy Policy.

Retention Period

  • Most account data is deleted within 30 days after verification of the deletion request.
  • Certain security and audit records may be retained for up to 90 days where required for operational or legal reasons.

Contact

For account deletion requests or privacy questions:

contact@yottapixels.com